ABANAKI OIL
Aerodyne

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Abanaki's Core Values in Environmental Oil Removal: How They Impact Our Customers

Posted by Tom Hobson on Aug 29, 2016 4:34:13 PM

Abanaki recently evaluated what it holds near and dear. The answer: our Core Values. Our four pillars of No Waste, Trust & Respect, Can Do, and 3D define Abanaki’s methods and interactions with customers, which are now being released to the public.

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No Waste:

Here at Abanaki, sustainability and environmental responsibility have always been important. Starting from our initial mission statement of Clean Our World, reducing pollution and controlling waste have been at the front of our minds. In addition to its portfolio of environmental oil removal devices, Abanaki’s commitment to No Waste includes its composting and recycling programs, insistence on reuse of office supplies, and management of electricity.

Trust & Respect:

Here at Abanaki, we value our customers. We understand that honesty and integrity underpin any successful business and that our customers deserve the best service we can give. Our staff aims to be courteous and helpful in all circumstances and want to help our customers, both old and new, resolve their problems and are more than willing to spend the time to understand your specific situation. Here at Abanaki, your business is valued, and we aim to convey that in every part of our process.

Can Do:

Many companies will settle for giving bandage solutions to problems. Our goal at Abanaki is to help solve your problem as close to the root as possible. Our staff will work with you to give the best possible solution and support your oil collection efforts throughout. We don’t simply say we can’t do it; we find a way to help you and make the solution stick.

3D:

Short for “Do It Right, Do It Smart, Get It Done”, 3D accurately conveys Abanaki’s goal in fulfilling your needs. We aim to get our work done in a manner that is efficient, effective, and thought through and have our products do the same. We aim for these benchmarks in every one of our interactions with customers and each of our products.

We strive to accomplish these core values with everyone, especially the customer. For more information on what our team can do for you, give us a call at (440) 543-7400 or email us at skimmers@abanaki.com.  If the idea of oil skimming piques your interest, take a look at our webinar detailing the basics of oil skimming and remediation.

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Topics: values, customer service

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